Try Max · 30 days
Pricing

Flat monthly pricing. Your fleet never touches the bill.

Some platforms charge by host, others by telemetry volume or responders. Obstack sells four tiers at a fixed price. Unlimited nodes, unlimited ingest, unlimited users — the tier is what you pay.

Configure a quote Cloud or your own hardware30 days free
01 / Plans

4 tiers, one flat price each.

What separates them is the backend we run for you and the engineers who answer when it breaks — never how much you send. Bee, Eagle, Grafana and EagleMCP are included. EagleSRE is in preview; its production entitlement is included in Pro and Max at launch. Everything outside the list is Enterprise, quoted against your estate.

Where the backend runsSame software, same modules, same support. Only the hardware bill moves.

Pick your own hardware to take the hosting off the price: $120€100 off Go, $360€300 off Pro, $1,080€900 off Max. Starter stays Obstack Cloud only.Showing on-premise prices — the list price less the hosting we no longer buy: $120€100 off Go, $360€300 off Pro, $1,080€900 off Max. Starter is Obstack Cloud only and is unchanged.

Best effort · Business hours

Starter

$59€49/ month

1 TB storage included · no add-ons

Obstack Cloud only — no on-premise optionObstack Cloud only

The stack on shared cloud capacity, for a first fleet or a side estate that can live with best-effort ingest.

Shared infrastructureMulti-tenant capacity on Obstack Cloud

Rate limited, best effort. Excess batches are shed, never billed. Your collector retries on 429 Too Many Requests and 503 Service Unavailable.

  • The full stack on Obstack Cloud, on shared capacity
  • Unlimited nodes and unlimited Grafana users
  • Rate-limited, best-effort ingest: excess telemetry is shed, not billed
  • 1 TB of object storage included
  • Email support, best effort, no response-time commitment
  • Bee, Eagle, Grafana and EagleMCP included; no paid add-ons
Configure Starter
Tier 1 · Business hours

Go

$599€499$479€399/ month

Flat on Obstack Cloud · hardware includedFlat on your own hardware · $120€100 hosting credit applied

A backend of your own, deployed and supported, for teams that page each other in business hours.

Dedicated node, no HAOne node · 4 cores · 32 GB RAM · 500 GB NVMe
  • The full stack: Bee, Beyla, Vector, GreptimeDB, Grafana, Alertmanager
  • Unlimited nodes, unlimited ingest, unlimited Grafana users
  • One dedicated backend node: 4 cores, 32 GB RAM, 500 GB NVMe
  • 10 TB of object storage included
  • Setup, updates, rollout and monitoring of the infrastructure
  • Email support, next business day response
  • EagleSRE production add-on at launch; preview by request
  • Bee, Eagle, Grafana and EagleMCP included
Configure Go
Tier 2 · Business hours

Pro

$1,799€1,499$1,439€1,199/ month

Flat on Obstack Cloud · hardware includedFlat on your own hardware · $360€300 hosting credit applied

Everything in Go on a much larger node, plus engineers who answer the same working day.

Dedicated node, no HAOne node · 16 cores · 64 GB RAM · 8 TB NVMe
  • Everything in Go, same unlimited nodes and ingest
  • A larger dedicated node: 16 cores, 64 GB RAM, 8 TB NVMe
  • Eagle console included: workloads, logs, traces and Ask Eagle
  • Tier 2 support during working hours, P1 answered in 2 business hours
  • Quarterly stack review and upgrade planning
  • 10 TB of object storage included
  • EagleSRE production entitlement included at launch; preview by request
Configure Pro
Tier 3 · 24/7, every day of the year

Max

$5,399€4,499$4,319€3,599/ month

Flat on Obstack Cloud · hardware includedFlat on your own hardware · $1,080€900 hosting credit applied

Everything in Pro on a high-availability cluster, with round-the-clock Tier 3 engineers and EagleSRE production entitlement at launch.

Three-node HA cluster3 nodes · 16 cores · 64 GB RAM · 8 TB NVMe each
  • Everything in Pro, Eagle included
  • Three-node HA cluster: 16 cores, 64 GB RAM, 8 TB NVMe each
  • EagleSRE production entitlement included at launch; preview by request
  • Tier 3 support 24/7, P1 answered in 30 minutes, any day of the year
  • Phone escalation and a 99.9% availability commitment on Obstack Cloud
  • 10 TB of object storage included
  • Priority on roadmap requests
Configure Max
Tier 3 · Named engineer · 24/7Quoted

Enterprise

A tailor-made solution when the list tiers do not describe your environment.

Sized with you: cluster shape, regions and retention designed around your estate.

  • Air-gapped delivery and offline updates
  • Multi-region and multi-tenant deployments
  • Custom model hosting for Eagle and EagleSRE
  • Custom SLA with a named engineer
  • Security review pack, DPA and procurement paperwork
Customprice

Quoted against your estate

Request a quote
Add-ons, when they applyFlat too. Nothing here is metered.

Extra storage

Beyond the included 10 TB
$179€149/ 10 TB / month

Object storage in 10 TB blocks, on top of the 10 TB each dedicated plan includes. Egress, API requests and early deletion are included, so retention never produces a surprise line.

Available on Go, Pro and Max

Professional Services

Custom work
Quotedbefore any work starts

Dashboards built for your services, alert rules and routing, migration from your current tools. Estimated in a written quote you approve, then invoiced for the time actually spent.

Available on every plan

One price, whatever you runNo node, user, ingest, egress or query meters
FlatAny fleet size, any traffic
10% offYearly billing
15% off3-year term, price locked
30 daysMax demo license · self-hosted Helm chart
Configure a quote

Go, Pro and Max include 10 TB of object storage in the EU or US region you pick, and can buy more at $179€149 per 10 TB per month, egress and API calls included. Starter includes 1 TB and takes no add-ons. On your own hardware you supply the nodes and the bucket, and the hosting comes off the price.

Product pricing

One stack subscription. Clear product entitlements.

Bee, Eagle, Grafana and EagleMCP are included in every tier. You pay for the backend and support level, without a second console or connector licence.

Bee

Included in every stack plan

Unlimited observed nodes; no separate agent licence charge.

Eagle

Included in every stack plan

The console, Ask Eagle and Serverless. Model-provider charges are separate.

Grafana

Included in every stack plan

Unlimited users, dashboards, alert rules and Grafana MCP.

EagleMCP

Included in every stack plan

No connector fee or per-tool-call charge. Assistant and model-provider fees are separate.

EagleSRE · Preview

Preview access is by request, with no production pager commitment. Proposed production pricing: $239€199 / month flat on Go, included in Pro and Max at launch. Not offered on Starter. Production billing starts only after general availability and an agreed activation.

Request preview access

Connect your own model endpoint. Model-provider tokens, inference hosting, SMS and phone charges are paid separately to your providers. Obstack does not resell unlimited inference in the stack price.

02 / Deployment

Two ways to run it. Pick one and the prices above follow.

Go, Pro and Max are the same product either way — same stack, same modules, same support tier. The only question is who buys the servers. When you already own them, we take the hosting off the price instead of charging you for it twice.

Obstack CloudDefault

We buy the hardware.

You install the agents and nothing else. We provision the nodes your plan describes and the object storage that comes with them, in the EU or US datacenter you pick, and run them.

You supply
The agents on your fleet, and a decision about the region.
We supply
The nodes, the object storage, the network, the backups, the upgrades and the monitoring.
Go$599€499 / month
Pro$1,799€1,499 / month
Max$5,399€4,499 / month
Starter$59€49 / month
Your own hardwareHosting credit

You already own the machines.

Install the self-hosted version using our Helm chart, or ask us to deploy it over your VPN. Updates and support follow your plan; telemetry stays on your infrastructure.

You supply
Kubernetes nodes matching the plan sizing and an S3-compatible bucket. A VPN is needed only for remote deployment assistance.
We supply
The Helm chart, paid license, updates and the support tier you select, with deployment assistance available.
Go$479€399 / month−$120€100
Pro$1,439€1,199 / month−$360€300
Max$4,319€3,599 / month−$1,080€900
StarterNot availablecloud only

The credit is roughly what we would have spent hosting that plan — the nodes, the addresses, the backup space and the included object storage — so an on-premise order pays for the software, the deployment work and the support, and nothing else. It is a fixed figure per plan, not a percentage, and it does not change with your fleet. Air-gapped delivery, offline updates and sites with no outbound connectivity are quoted as Enterprise.

03 / Flat versus per node

Four hundred times the fleet. Nothing like four hundred times the bill.

Read one row across. Every other row is a multiplication, so it never stops climbing. Ours steps between a handful of fixed prices — $59€49 to $5,399€4,499 across the whole range — because what grows is the backend we run for you, not a licence you buy per machine. Within any one plan the figure does not move at all.

5 nodes, low volumes25 nodes100 nodes500 nodes2,000 nodes
ObstackStarter$59€49 / monthGo$599€499 / monthPro$1,799€1,499 / monthMax$5,399€4,499 / monthMax$5,399€4,499 / month
Datadog$230 / month$1,150 / month$4,600 / month$23,000 / month$92,000 / month
Grafana Cloud$109 / month$469 / month$1,819 / month$9,019 / month$36,019 / month

Swipe the table sideways to reach every column.

Each Obstack column uses an illustrative plan; actual sizing depends on telemetry volume, query load and retention, not host count alone. The price shown is the plan's flat monthly fee. Starter assumes low telemetry volumes, since its ingest is rate limited and best effort. Obstack figures follow the EUR/USD switch in the header; the other vendors are quoted at US list in USD, annual billing where offered, reviewed 26 October 2026, before logs, indexed spans, retained volume and custom metrics. Enterprise agreements differ from list.

04 / What you are actually buying

Infrastructure and support, not a licence per machine.

A tier is a backend of a given size plus a support level. That is the whole model, and it is why the tiers cost what they cost.

Starter

Multi-tenant capacity on Obstack Cloud

Multi-tenant capacity shared with other Starter tenants. Move to Go for a backend of your own.

Go

One node · 4 cores · 32 GB RAM · 500 GB NVMe

A single backend node, sized for a team that can tolerate a maintenance window.

Pro

One node · 16 cores · 64 GB RAM · 8 TB NVMe

A single backend node with room for a busy fleet and months of hot data on local NVMe.

Max

3 nodes · 16 cores · 64 GB RAM · 8 TB NVMe each

Three backend nodes in a high-availability cluster: lose one and the stack keeps ingesting.

PlanBackendSizingObject storageSupportOn your own hardware
StarterShared infrastructureShared with other Starter tenants1 TBBest effort, emailNot available
GoDedicated node, no HAOne node · 4 cores · 32 GB RAM · 500 GB NVMe10 TBTier 1, P1 in next business day$479€399 / month
ProDedicated node, no HAOne node · 16 cores · 64 GB RAM · 8 TB NVMe10 TBTier 2, P1 in 2 business hours$1,439€1,199 / month
MaxThree-node HA cluster3 nodes · 16 cores · 64 GB RAM · 8 TB NVMe each10 TBTier 3, P1 in 30 minutes, 24/7$4,319€3,599 / month

Swipe the table sideways to reach every column.

On your own hardware you supply machines matching the sizing and an S3-compatible bucket, and install using the Helm chart or ask for deployment assistance over your VPN; the hosting we would have bought comes off the price. Starter is Obstack Cloud only. Air-gapped delivery and multi-region deployments are Enterprise.

05 / Quote

Pick the tier, the deployment and the modules.

There is no node count to enter, because there is no node count on the invoice. Take the quote to checkout, or send it to sales for a purchase order.

1 Plan

One node · 16 cores · 64 GB RAM · 8 TB NVMe. A single backend node with room for a busy fleet and months of hot data on local NVMe. Nodes, agents, Grafana users, dashboards and alert rules are never counted.

Support: Tier 2, email and ticketing, in working hours. P1 answered in 2 business hours.

2 Deployment

Hardware included. You install the agents. We provision the nodes and the object storage your plan describes in the EU or US datacenter you pick, and run them: setup, updates, rollout and monitoring included. Already own machines this size? Switch to your own infrastructure and take $360 a month off.

3 Storage

Blocks of 10 TB on top of the 10 TB the plan already includes. Leave it at zero until you need more.

10 TB of object storage — all of it included in the plan. Egress and API calls are included. When it fills, the oldest data expires first, so there is never an overage bill.

4 Datacenter

Your backend and its storage stay in the datacenter you pick. EU data stays in the EU.

5 Currency

Defaulted from your browser language and timezone. The invoice is issued in the currency you pick.

6 Billing

Monthly is billed each month at list. Yearly is billed in advance, 10% off the plan. A 3-year term is billed yearly, locks those prices, and takes 15% off. Extra storage blocks are not discounted.

06 / Before you buy

Max on your Kubernetes cluster. A 30-day license.

Install the Max edition with our Helm chart and a 30-day evaluation license. Use your own telemetry, then convert the installation to a paid self-hosted Go, Pro or Max plan. Retain your data and apply the entitlements and resources of your chosen plan.

  1. 01Get the chartRequest the Obstack Helm chart and a 30-day Max evaluation license for your company.
  2. 02Install MaxDeploy on your own Kubernetes cluster using the supplied values and license. Deployment assistance is available.
  3. 03EvaluateRun your own traces, metrics and logs through the stack. EagleSRE preview access is agreed separately.
  4. 04Activate your planKeep your installation and data, then activate self-hosted Go, Pro or Max. No automatic order or charge.
Request Helm chart + 30-day license

The public Helm chart download is coming soon. Request the chart and your 30-day license by email. No card or automatic subscription.

Activate an existing Max demoCompare self-hosted versions
07 / Against the market

What grows your bill, vendor by vendor.

The other platforms price the fleet you run and the traffic you send them, so an incident that triples your telemetry triples part of the invoice. On Obstack there is nothing on that column.

Pricing modelWhat grows the billStored dataUsersDuring an incident
ObstackFlat per month, 4 tiersThe selected backend tier and storage blocks10 TB on dedicated plans, $179€149 per extra 10 TBUnlimited, includedModel and notification providers bill separately
Datadog$15 infrastructure + $31 APM / host / month, annual billingHosts, logs, indexed spans and other add-onsRetention and ingestion charges vary by productIncludedUsage charges depend on the selected products
Grafana Cloud$19 / month platform fee + usageApplication host-hours, series, telemetry and retentionBilled by signal and retentionPlan-dependentUsage and AI investigation charges may apply
SigNoz Cloud$49 / month minimum, includes $49 of usageLogs/traces $0.30 / GB; metrics $0.10 / million samplesRetention-dependent; self-hosting is a separate offeringUnlimited, includedMCP access included; consumption still applies
Better Stack$29 / responder / month, annual billingResponders, telemetry and optional featuresTelemetry bundles priced separatelyResponders are paid; other teammates freeAI SRE chat $5 / million tokens

Swipe the table sideways to reach every column.

Obstack figures follow the EUR/USD switch in the header; the other vendors are quoted at US list in USD. Public list prices, annual billing where offered, reviewed 26 October 2026. Stored sizes are not directly comparable: Obstack counts compressed bytes at rest; other vendors price ingestion and retention by signal. Enterprise agreements differ from list.

08 / Terms in brief

The commercial terms, in four lines.

Read the full terms
Flat

One monthly fee per tier. Nodes, hosts, pods, Grafana users, dashboards, alerts, incidents, on-call users, ingest, egress and queries are never counted.

Billing

Monthly at list, or yearly in advance at 10% off. A 3-year term is billed yearly at 15% off and locks the price. VAT on invoice, bank transfer within 30 days.

Changes

Move up a tier, switch deployment, or add a module or storage block at any time, prorated to your renewal date. Reduce at renewal.

Refund

30-day evaluation before you buy, then a full refund within 30 days of your first order.

09 / Questions

Before you buy.

Anything else: email us

How is this different from per-node licensing?
Datadog and Grafana Application Observability charge by hosts or host-hours, so the bill is a function of how much infrastructure you run. Obstack charges a flat monthly fee for the tier. Twenty nodes and two thousand nodes cost the same. What you are buying is a backend of a given size and a support level, not a licence per machine.
So there is really no node limit?
There is no node count on the invoice and no licence key tied to one. Install the agent on as many Linux hosts, virtual machines and Kubernetes workers as you like. The only real limit is what the backend in your tier can chew through, and if you outgrow it we tell you and agree a move to the next tier. We never add charges automatically.
What actually changes between the tiers, then?
The infrastructure the backend runs on and the support that answers you. Starter is shared infrastructure with best-effort ingest. Go is one node with 4 cores, 32 GB RAM and 500 GB NVMe, answered by email next business day. Pro is a much larger node with Eagle included and Tier 2 support in working hours. Max is a three-node HA cluster, each node 16 cores, 64 GB RAM and 8 TB NVMe, with Tier 3 support around the clock and EagleSRE production entitlement at launch. Model usage is billed by your provider.
What are the Starter rate limits?
Starter ingest is rate limited and best effort. When the bucket is empty the endpoint sheds the batch and answers with a retryable status code; your OpenTelemetry collector retries it with its normal backoff. The limits are not published: they follow the capacity of the shared tier. We do not publish the numbers because they follow the capacity of the shared tier. A collector that honours 429 Too Many Requests and 503 Service Unavailable and the Retry-After header needs nothing else; the OTLP exporter does this by default.
What does running it on our own hardware save?
The hosting we no longer buy: $120€100 on Go, $360€300 on Pro, $1,080€900 on Max. That brings the range down to $479€399–$4,319€3,599 a month. You provide machines matching the tier's sizing plus an S3-compatible bucket, and install using the Helm chart or ask for deployment assistance over your VPN. Same software, same modules, same support.
Can we try it before we pay?
Yes, for 30 days, free. Install the Max edition on your Kubernetes cluster using the Obstack Helm chart and a 30-day evaluation license. Keep the installation and data when you activate a paid self-hosted Go, Pro or Max plan; its entitlements and required resources follow the selected plan. No card or automatic conversion. The trial license expires unless you activate a paid plan; the evaluation itself is free.
How much storage do we get?
10 TB of object storage on Go, Pro and Max, and 1 TB on Starter. That is compressed data at rest in the EU or US region you pick, with egress and API calls included. More is $179€149 per 10 TB per month. When it fills, the oldest data expires first, so there is never an overage bill.
What is EagleSRE?
The incident and on-call product alongside Eagle: schedules, escalations, ChatOps and an investigation agent. EagleSRE is in preview; preview access is by request. The proposed production price is $239€199 per month on Go, included in Pro and Max at launch.
What is EagleMCP?
MCP access for assistants working with the Obstack Stack, included in every plan with no connector or per-tool-call charge. Assistant and model-provider charges are separate.
Are AI tokens included?
Connect your own model endpoint. Model-provider tokens, inference hosting, SMS and phone charges are paid separately to your providers. Obstack does not resell unlimited inference in the stack price.
Do the list tiers cover air-gapped sites?
No. The list tiers assume the site can receive updates. Air-gapped delivery, offline updates, sites with no outbound connectivity, multi-region deployments and custom model hosting are quoted as Enterprise.
Do you set it up for us?
Yes, on every tier. First setup, the release of updates, and the ongoing rollout and monitoring of the infrastructure are included. Custom Grafana dashboards, alert design and migration from your current tools are Professional Services, quoted in advance and invoiced for the time actually spent.
Which support tier answers us?
Tier 1 on Go, email, P1 in next business day. Tier 2 on Pro, email and ticketing, P1 in 2 business hours. Tier 3 on Max, email, ticketing and phone, P1 in 30 minutes, 24/7. Business hours are 09:00–18:00 CET, Monday to Friday, excluding Italian public holidays.

Market comparison reviewed 26 October 2026 against public US list prices:Datadog,Grafana,SigNoz andBetter Stack. Host examples use the stated list rate before allowances, discounts and additional usage; they are not complete, feature-equivalent quotes. Fleet sizes illustrate pricing only and do not guarantee backend capacity.